TECHNOLOGY JUSTICE, L.L.C.

FAQ

FREQUENTLY ASKED QUESTION

I believe the sole Frequently Asked Question (FAQ) should tell you what I am all about.

What do you do exactly?
Simple. Through using Symantec Corporation best practices and with critical and substantial real world experience (RWE), through precision and due diligence plan and execute strategic solutions and resolutions to address, remediate, neutralize, deter and defend against Internet based attacks on endpoint assets (laptops, desktops, servers, and point of sale (POS systems). My clients/customers range from home small office home office (SOHO) end users,  "mom and pop" shops, large businesses/corporations. I am actively pursuing and local, state and federal Government agencies and departments this fiscal year 2015. It is that simple - period. Feel free to ask me for a copy of my operative service level agreement (SLA) regarding what I can do for you as a expert and seasoned consultant. 

Mr. Payne consults and administers for clients/customers their Symantec Endpoint Protection (SEP) and Manager (SEPM) 12.1.5 with or without Symantec Network Access Control  (SNAC) 12.1.5 performing:

Under defined Statement of Work (SOW) and Service Level Agreement (SLA) mandates contractually assist clients and customers with their security initiatives on all endpoints in their operations and infrastructure with SEP/SEPM/SNAC.

As certified and trained by Symantec Corporation and being designated a Symantec Certified Specialist (SCS), apply best practices with real world experience (RWE) in a SEP/SEPM/SNAC operational service and support role.

Brief client/customers on differences with SEP 11.0.x and SEP 12.1.5 when performing assessment of their security solution if using one of the above.

Providing security assessments of computer systems (laptops, desktops, and servers) endpoints at the operating system level, file system and port analysis.

Deploy and configure SEP Intrusion Detection/Prevention System (IDS/IPS) policy application and enforcement from the SEPM to all SEP/SNAC endpoints.

New in SEP 12.1.5, and under SNAC, implement and roll out Host Integrity (HI) policies for a more secure endpoint with the three traditional components of SEP 12.1.5 being Antivirus/Antivirus (AV/AS), Proactive Threat Protection (SONAR), and Network Threat Protection (NTP).

Assist with configuring the native NTP Firewall and Centralized Exceptions.

Conduct Load Point Analysis using Symantec’s SymHelp on endpoints as necessary.

Utilize SEPM/SNAC for incident response and advanced persistent threats (APT’s).

Review, clarify and explain daily/weekly SEPM/SNAC logs and reports with upper management and principals who have a vested interest in endpoint security.

Migrate clients/customers from other security solutions to SEP 12.1.5 including any upgrades from SEP 11.0.x in a precise, tactical and strategic and with RWE.

Provide day-to-day administration of the SEPM, including fail over, replication and load balancing, disaster recovery, database maintenance and backup, etc.